If the "Save Changes" button isn’t functioning, follow these troubleshooting steps:
1. Check Your Internet Connection: 🌐
Ensure you have a stable and active internet connection, as interruptions may prevent changes from being saved.
2. Refresh the Page: 🔄
Reload the platform page and try saving the changes again. Sometimes, a temporary glitch can be resolved by refreshing the page.
3. Clear Your Browser Cache and Cookies: 🗑️
Cached data can interfere with platform functionality. Clear your browser’s cache and cookies, then log back into your account to try again.
4. Use a Different Browser or Device: 🖥️📱
If the issue persists, switch to a different browser (e.g., Chrome, Firefox) or device to determine if the problem is browser-specific.
5. Check for Required Fields: ✅
Ensure all mandatory fields are completed before saving. The platform may block changes if required information is missing.
6. Disable Browser Extensions: 🚫
Certain browser extensions or ad blockers might interfere with platform functionality. Temporarily disable them and try saving your changes again.
7. Contact Support: 🤝
If none of the above steps resolve the issue, reach out to Enforcity’s Support Team:
Chat Support: Accessible via the platform or dashboard.
Email Support: Send an email to [email protected] with details about the issue. Include any error messages or screenshots for quicker assistance.
By addressing these potential causes, you should be able to resolve issues with the "Save Changes" button efficiently! 💡