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Why am I not receiving the email verification link?
Why am I not receiving the email verification link?
Updated over 3 weeks ago

If you’re not receiving the email verification link, follow these steps to troubleshoot:

1. Check Your Spam or Junk Folder: 🗂️

  • Sometimes, verification emails are flagged as spam.

  • Check your spam or junk folder and mark the email as "Not Spam" if you find it there.

2. Ensure the Email Address is Correct: ✔️

  • Double-check the email address you entered for typos or errors.

  • An incorrect address will prevent the verification link from reaching you.

3. Resend the Verification Email: 🔄

  • Log in to your Enforcity account and select the option to resend the email.

  • This ensures a new email is sent to your inbox.

4. Whitelist Enforcity's Email Address:

  • Add [email protected] to your email contacts or whitelist.

  • This ensures future emails are delivered to your inbox without issue.

5. Check for Email Delays:

  • Email servers may experience temporary delays. Wait a few minutes and try resending the link if needed.


6. Contact Support: 🤝

  • If the issue persists, reach out to Enforcity’s Support Team via:
    Chat Support: Available on our website or dashboard.
    Email Support: Send an email to [email protected] for assistance.

  • We can manually verify your account or address any technical issues.

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