If you’re not receiving notifications, it could be due to the current settings in your Notification Preferences. Here’s how to check and adjust them:
Access Notification Preferences:
Navigate to the Settings section in the left-hand menu.
Select the Notifications tab to review your current settings.
Enable Email and In-App Alerts: ✉️📱
Review the list of Notification Triggers (e.g., Account Updates, Monthly Reports, Dashboard Updates).
Toggle the switches under Receive Email Alerts or Receive In-App & Mobile Alerts to enable or disable specific alerts.
Ensure Alerts Are Active: ✅
Verify that none of the options are toggled off unless intentionally disabled.
Use the Turn on all email or Turn on all in-app & mobile options for complete coverage.
Don’t forget to save your settings.
Changes are saved automatically when toggling options, ensuring you’re up-to-date.
If the issue persists despite updating your preferences, contact our support team for assistance:
📧 Email Support: [email protected]
Our team is ready to help resolve your notification issues promptly! 🚀