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What should I do if I notice unauthorized activity on my account?
What should I do if I notice unauthorized activity on my account?
Updated over 3 weeks ago

If you suspect unauthorized activity on your Enforcity account, take immediate action to secure your account and prevent further issues:

1. Change Your Password ๐Ÿ”‘

  • Update your password immediately to secure your account.

  • Use a strong, unique password that includes a mix of letters, numbers, and special characters.

  • Avoid using the same password across multiple platforms to enhance security.

2. Enable Two-Factor Authentication (2FA) ๐Ÿ”

  • If Enforcity supports two-factor authentication, enable it to add an extra layer of security to your account.

  • This ensures that only you can access your account, even if someone else obtains your password.

3. Review Recent Activity ๐Ÿ“œ

  • Check your account activity logs for unusual login locations, device changes, or unauthorized submissions.

  • If you notice any suspicious actions, document the details for reporting purposes.

4. Report the Issue to Support ๐Ÿค

  • Contact Enforcityโ€™s support team immediately via chat or email at [email protected].

  • Provide details of the unauthorized activity, including the date, time, and nature of the activity.

  • The support team will investigate and help secure your account.

5. Revoke Suspicious Access ๐Ÿšซ

  • If you believe your account has been accessed from an unknown device, revoke access to all devices through your account settings.

  • This will log out any unauthorized users and allow you to regain control.

6. Check Linked Accounts and Submissions ๐Ÿ”—

  • Review any linked accounts, usernames, or custom search terms for changes made without your consent.

  • Remove any unauthorized entries and reconfigure your settings as necessary.

7. Monitor for Further Activity ๐Ÿ‘๏ธ

  • Keep an eye on your account for any new unauthorized actions.

  • Regularly review your reports and notifications to ensure everything remains secure.


By taking these steps promptly, you can minimize the risk of unauthorized activity and protect your account. For any additional concerns, always reach out to our support team for guidance. ๐Ÿ’ผ

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